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E-commerce kits
Returns draft for digital goods cover

ECM-003

Returns draft for digital goods

R 249,00

Also $20.00 · £16.00 · €18.00

A draft refund position for digital files, marked as needing a lawyer.

Type
DOCX and PDF shop kit
Licence
One commercial project
Version
1.0.0

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Look inside

This is the shape of the guide. The opening is shown in full.

Returns draft for digital goods

Returns draft for digital goods

This is a working draft for a South African online shop. It is not legal advice. Have a lawyer read it before you publish it as your policy.

Draft position

The sample position: if the file will not open and we cannot fix it within 7 days, we refund. If the buyer changed their mind after downloading, we do not refund. This may not match the law that applies to you. A lawyer has to say.

  • Define a fault.
  • Define a change of mind.
  • Say how to ask.
  • Say how long a decision takes.

Do not publish yet

Replace the sample days with the rule you are willing to run, then have it reviewed. The Electronic Communications and Transactions Act and the Consumer Protection Act are part of that review. This file does not interpret them.

The rest of the guide, and the other files, stay in the download.

What it is

A draft refund position for digital files, marked as needing a lawyer.

Sellers of digital products.

Opens in

DOCX and PDF shop kit

This is a working draft for a South African online shop. It is not legal advice. Have a lawyer read it before you publish it as your policy.